Track My Kid

Get your kids' location
Detect where they are anytime, anywhere
Get their actual address
and receive updates on their actual position
Dedicated Kid's Menu
to easily get in touch and place calls directly
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App Details

Track My Kid App Icon

An effective GPS family locator to track and follow your kids wherever they are, in real time. Install the app on both parent and kid phones and start following your loved ones.

Main Features:
– Detect where are your kids located anytime
– Update their actual GPS location with a simple tap
– Get their actual address and keep updating their information
– Take me there (ask the app to give you directions to reach them)
– Kid Menu to let your kids call you right away or update their location manually if needed.

Support request

Please use the form below should you need any support with this app.


Frequently Asked Questions

The Pairing Code

The pairing code is a code that you choose to ‘pair’ your phone to the phone(s) of your kid(s). It is indeed used to establish the connection between the two phones. If both parents want to track their kids, they use this same pairing code to configure all phones. Be extreme carefull: This is obvioulsy a very sensitive information. You should keep it in a safe place because anyone using this app and obtaining this code, can track your kids as well as you do.

How can I drive/walk to my kid location?

Once the location has been detected, you can tap on the magnifying glass icon. You’ll access a full screen map and at the bottom you’ll se a ‘Get There’ button. Once pressed you will be redirected to Apple Maps app with the latest gps coordination. The app will take you there.

Why do these silent (hidden) notifications not work everytime?

Well, it is a technical issue beyond our control, unfortunately. iPhones are very sophisticated devices and Apple is always working hard to guarantee the best possible user experience for their users. Therefore the “intelligence” of the operating system tries to minimise the battery usage. These notifications, as well as the GPS tracking procedure, are very power consuming. And not only Track My Kid may be taking advantage of those at a certain time. So the operating system is always working behind the scenes, and decides on its own what to allow or not and when.

The GPS position update is not working

Track My Kid is a monitoring app able to track an iPhone or iPad by using their GPS subsystem. But it is not a “spy” application developed to track people without their consent. In fact, it is always assumed that you, as the parent of young kids, are the one in charge of installing the app on your phone as well as theirs. That said, the app uses a combination of silent and normal push notifications to perform these GPS position updates. When you tap on your kid name, the app shows the last detected position and the date when this position has been recorded. You can then tap on the “Update Position” button to request an update. What happens then? The app tries to get an automatic update from your kid’s phone. It indeed sends a silent notification (a particular notification that the user cannot see) that wakes up the app and start detecting the new position. But a silent notification is not guaranteed to reach destination. If it is unable to reach the phone for any reason (see point immediately below for a few more words on this) the app ask you if you want to send a normal push request to your kid. If you do so, the app sends a traditional push notification that is (almost) always received by the addressee (unless the phone is switched off, out of wi-fi or carrier coverage, of course). When this notification is received, your kid should tap on it causing the app to start and update their position. This GPS coordinates/position is then forwarded back to you on your phone. For this reason you should think about Track My Kid as an app able to establish a consensual connection between you and your children. If the system cannot perform an update automatically, it’s a good chance to tell your kids you want to hear from them, and eventually be assured they’re doing good!

Privacy and Terms of Use

Please read the privacy policy and terms of use for this app. They are available inside the app as well. And have to be read and accepted to use the app. Please come back here to check if these information are updated.

Privacy Terms

Privacy Policy

Last updated: June 24th, 2018

ARS box SA (“us”, “we”, or “our”) operates the Track My Kid mobile application (the “Service”).

This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service.

We will not use or share your information with anyone except as described in this Privacy Policy.

We use your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

Information Collection And Use

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your name (“Personal Information”).

Log Data

When you access the Service by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use and other statistics (“Log Data”).

In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this type of information in order to increase our Service’s functionality. These third party service providers have their own privacy policies addressing how they use such information.

Location information

We may use and store information about your location, if you give us permission to do so. We use this information to provide features of our Service, to improve and customize our Service. You can enable or disable location services when you use our Service at anytime, through your mobile device settings.

Cookies

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.

We use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Service Providers

We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Compliance With Laws

We will disclose your Personal Information where required to do so by law or subpoena or if we believe that such action is necessary to comply with the law and the reasonable requests of law enforcement or to protect the security or integrity of our Service.

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

International Transfer

Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside Switzerland and choose to provide information to us, please note that we transfer the information, including Personal Information, to Switzerland and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children’s Privacy

Our Service does not address anyone under the age of 13 (“Children”).

We do not knowingly collect personally identifiable information from children under 13 directly. But you should remember that the Service is indeed allowing (and requiring) you (as the parent) to store information and in particular the GPS location of you children in our servers. If you are a parent or guardian and you are aware that your Children has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from a children under age 13 without verification of parental consent, we take steps to remove that information from our servers. But it is always assumed that you (as the parent with legal power to do so) have supplied these informations to us by installing the Service on your children(s) phone(s).

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us.

Terms of Use

Terms and Conditions (“Terms”)

Last updated: June 24th, 2018

Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the Track My Kid mobile application (the “Service”) operated by ARS box SA (“us”, “we”, or “our”).

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

Intellectual Property

The Service and its original content, features and functionality are and will remain the exclusive property of ARS box SA and its licensors. The Service is protected by copyright, trademark, and other laws of both Switzerland and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of ARS box SA.

Links To Other Web Sites

Our Service may contain links to third-party web sites or services that are not owned or controlled by ARS box SA.

ARS box SA has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that ARS box SA shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.

Termination

We may terminate or suspend your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Upon termination, your right to use the Service will immediately cease.

Limitation Of Liability

In no event shall ARS box SA, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

Disclaimer

Your use of the Service is at your sole risk. The Service is provided on an “AS IS” and “AS AVAILABLE” basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.

ARS box SA its subsidiaries, affiliates, and its licensors do not warrant that a) the Service will function uninterrupted, secure or available at any particular time or location; b) any errors or defects will be corrected; c) the Service is free of viruses or other harmful components; or d) the results of using the Service will meet your requirements.

Governing Law

These Terms shall be governed and construed in accordance with the laws of Switzerland, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

Contact Us

If you have any questions about these Terms, please contact us.

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